Frequently Asked Questions

Userscloud.com is a free Cloud Service. We offer Unlimited online storage/remote backup capacity, sophisticated uploading and downloading tools. With Userscloud.com you can host files, images, videos and audio on the same place.
If you need secure remote storage capacity for off-site backups, Userscloud.com offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, Userscloud.com is a perfect way of doing so.

Unlimited Storage
Unlimited Downloads
Unlimited Upload
Unlimited file size
Unlimited Download Speed
Files Never Deleted
Remote URL upload
Download-Accelerators support
Downloads resume
No downloads delay
No downloads captcha
FTP
No Advertisements

Our service is 100% Free.
All kinds: from your party photos to an important document. The only restrictions are for pornography, nudity, sexual images and any kind offensive material, copyrighted material.
Please refer to our TOS for more info on Userscloud.com terms of service.
1GB is max file size the upload.
Use the contact form below, our support speaks English and Spanish.
You can refer as many friends as you want. You will earn 50% from each your referral profits.
Your files will never expire.
Naturally, you can recover your password. To do so, you only need access to your specified e-mail account. LINK
Our service is 100% free, you don't need premium account.
Absolutely. All your files are stored securely on our servers in protected folders only accessible to you.
To delete a file you uploaded you must use Delete Link that was provided to you after the upload proccess.

You need to disable the security lock to edit your account. You will receive a e-email with the link.

(11) When disable the Ads or Activate (12) Hotlinking, money will not count for your downloads.

Check your Spam/Junkbox and Add: no-reply@userscloud.com to safe list.
Contact us if you still don't get any e-mail.

Contact

Code:
9409

Userscloud.com

Support: support@userscloud.com
Copyright: Copyright@userscloud.com
Report a bug: bug@userscloud.com
Suggest improvements: idea@userscloud.com